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Refund Policy

Policy Statement for PurplePaisleyJen.com

Welcome to PurplePaisleyJen.com. We are dedicated to providing insightful tarot readings and unique spiritual products to support your journey of self-discovery and personal growth. Please read the following policies carefully to understand our commitment to you and your responsibilities as a user of our services and products.

1. Disclaimer for Tarot Reading Services

Tarot readings offered by PurplePaisleyJen.com are intended for entertainment purposes only. While we strive to provide insightful and helpful perspectives, our readings are not a substitute for professional advice. By engaging with our tarot services, you acknowledge and agree to the following:

  • No Professional Advice: Our tarot readings are not intended to provide and should not be used as a substitute for professional medical, psychological, legal, financial, or business advice. For such matters, we strongly advise you to consult with a qualified professional in the relevant field.
  • Personal Responsibility: Any decisions you make and actions you take based on a tarot reading are solely your responsibility. We do not accept liability for any consequences arising from your choices or actions.
  • No Guarantees: Tarot readings offer insights into potential energies and possibilities based on current circumstances. They do not predict the future with absolute certainty. The future is fluid and can be influenced by your free will and choices.
  • Confidentiality: All personal information shared during a reading will be kept strictly confidential. We are committed to creating a safe and non-judgmental space for your readings.
  • Age Restriction: You must be at least 18 years of age to purchase a tarot reading from PurplePaisleyJen.com .

2. Product Sales Policy

We offer a curated selection of spiritual products designed to enhance your well-being and spiritual practice.

  • Product Descriptions: We make every effort to display and describe our products accurately. However, slight variations in color, size, or appearance may occur due to the nature of natural materials or digital screen settings.
  • Intended Use: Our products are sold as tools for personal and spiritual development and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
  • Intellectual Property: All content, including product images, descriptions, and textual content on this website, is the intellectual property of PurplePaisleyJen.com and may not be reproduced or used without express written permission.

3. Payment Policy

  • Payment Methods: We accept Paypal and Stripe. All payments are processed securely.
  • Pricing: All prices are listed in US Dollars and are subject to change without prior notice.
  • Sales Tax: Applicable sales tax will be added to your order as required by law.

4. Shipping and Delivery Policy

  • Processing Time: Orders for physical products are typically processed within 4 business days. Digital products (e.g., recorded readings, downloadable guides) are delivered instantly/within 1 hours via email or direct download link.
  • Shipping Costs: Shipping costs are calculated at checkout based on your location and the chosen shipping method.
  • Delivery Times: Estimated delivery times are provided at checkout and are subject to the shipping carrier's policies and potential delays outside of our control.
  • Lost or Damaged Items: Please contact us immediately if your order is lost or arrives damaged. We will work with you to resolve the issue.

5. Return and Refund Policy (Physical Products)

  • Returns: We accept returns of unused and undamaged physical products within 15 days of delivery. To initiate a return, please contact us at [email protected] .
  • Condition of Returned Items: Items must be returned in their original packaging and in the same condition as received.
  • Refunds: Upon receipt and inspection of the returned item, a refund will be processed to your original payment method within 4 business days. Shipping costs are non-refundable unless the return is due to our error.
  • Non-Returnable Items: Due to their nature, Tarot readings, class purchases, and wearable items (flower crowns) are non-refundable. Final sale items are non-refundable.

6. Cancellation and Rescheduling Policy (Tarot Readings)

  • Cancellations by Client: If you need to cancel a scheduled tarot reading, please notify us at least 24 hours in advance to receive a full refund. Cancellations made less than 24 hours prior to the appointment may be subject to a cancellation fee or forfeiture of the reading fee.
  • Rescheduling by Client: You may reschedule your reading without penalty if you provide at least 24 hours' notice.
  • Cancellations/Rescheduling by PurplePaisleyJen.com : In rare circumstances, we may need to cancel or reschedule a reading due to unforeseen circumstances. In such cases, we will offer a full refund or the option to reschedule at your convenience.
  • No-Shows: If you miss your scheduled appointment without prior notification, your reading fee will be forfeited.

7. Privacy Policy

Your privacy is paramount to us. This section outlines how we collect, use, and protect your personal information.

  • Information Collection: We collect personal information you provide directly, such as your name, email address, shipping address, and payment details when you purchase a reading or product. We may also collect non-personally identifiable information, such as website usage data, through cookies and analytics.
  • Use of Information: Your information is used to:
    • Process and fulfill your orders and readings.
    • Communicate with you regarding your purchases and inquiries.
    • Improve our website, services, and product offerings.
    • Send promotional emails or newsletters if you have opted in.
  • Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
  • Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except for trusted third parties who assist us in operating our website, conducting our business, or serving you, provided those parties agree to keep this information confidential.
  • Your Rights: You have the right to access, correct, or delete your personal information. Please contact us to exercise these rights.

8. Changes to this Policy

PurplePaisleyJen.com reserves the right to update or modify this policy statement at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this page periodically for any updates.

9. Contact Us

If you have any questions or concerns regarding these policies, please contact us at:

[email protected] cell - 971-301-2844

Last Updated: July 10, 2025